我可以提前做些什么以防止出现问题?
- Bandwidth issues can prevent a successful testing experience. Before starting your test, close or shut down any other devices that may be using significant internet bandwidth.
- 关闭考试时不需要的所有浏览器和应用程序。这有助于防止您在考试时出现带宽问题。
- 在考试之前禁用任何屏幕共享或远程访问软件。You’ll need to keep it disabled throughout the test and set it so the software won’t open automatically during the test.
For additional information and troubleshooting help, visit the Equipment and Environment Requirements page.
如果我在考试开始前遇到问题,该怎么办?
Your equipment will be checked again right before you test. The test proctor will tell you if there are any issues and you’ll have an opportunity to resolve those issues before the test begins.
If I have a technical issue, will my start time be extended?
Your equipment will be checked by the proctor before you begin the test. The timer for your test will not start until after your equipment is checked and you begin the test.
如果我在考试期间遇到技术问题,该怎么办?
如果您在考试期间遇到技术问题,请说话并挥手以引起监考人员的注意。If you still have internet access but have been disconnected from the test, notify the proctor via the chat function.
如果我在考试期间失去互联网,该怎么办?
如果您暂时失去互联网连接,当您的连接恢复时,您将自动重新连接到监考人员。如果您的考试可以重新打开,您的监考人员会为您重新打开。
If you can't reconnect to your test or the proctor, restart the check in process.